Financial Services Representative

2 weeks ago


Holland, Michigan, United States Ignite Credit Union Full time
Job Title: Member Service Representative

Ignite Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our products and services.

Key Responsibilities:
  • Process financial transactions, including cash handling and deposit/withdrawal services.
  • Provide excellent customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Identify opportunities to cross-sell credit union products and services, promoting electronic services that enable members to self-serve.
  • Maintain accurate records, including cash handling and member information.
  • Perform miscellaneous tasks, such as scanning, computer input, and updating member records.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with cash handling.
  • Ability to maintain confidentiality and handle sensitive member information.
What We Offer:
  • Competitive hourly wage: $15-$18.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) match and profit-sharing program.

Ignite Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply today.



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