Customer Service Representative

7 days ago


Holland, Michigan, United States Macatawa Bank Full time
{"Job Title": "Customer Service Representative", "Job Description": "

**About the Role**

At Macatawa Bank, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing transactions, and answering customer inquiries.

**Key Responsibilities**



* Process customer transactions and respond to customer inquiries in a timely and professional manner
* Direct customers to the Relationship Manager as needed
* Stay up-to-date on current products and fee structures of the bank
* Uphold the Macatawa Service Standards
* Maintain accurate records and reports
* Collaborate with colleagues to achieve team goals

**Requirements**



* High School Diploma or equivalent
* Excellent face-to-face customer service experience
* Cash handling experience is preferred
* Basic computer skills preferred
* Positive attitude, personable, and friendly

**What We Offer**



* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**Equal Opportunity Employer**

Macatawa Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.

"}

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