Medical Care Coordinator
2 weeks ago
We are seeking a highly skilled and compassionate Medical Care Coordinator to join our team at California Job Shop. As a Medical Care Coordinator, you will play a vital role in facilitating communication and coordination between healthcare providers, clients, and our Clinical Care Director.
Key Responsibilities:- Client Liaison:
- Serve as a primary point of contact for clients, addressing inquiries, providing information, and offering support throughout the healthcare process.
- Observe clients' health status and take actions to address concerns within scope of practice.
- Facilitate effective communication between supervisor, clients, healthcare providers, and other relevant parties.
- Monitor associates and supervision with self-administration of prescribed medication, including frequent audits of medication records.
- Client Advocacy:
- Advocate for clients to ensure they have access to appropriate shelter and support services.
- Work with community resources to address immediate needs such as food, clothing, and medical care as directed.
- Respond to crises and emergencies, providing immediate support and connecting clients with appropriate resources as directed.
- Care Plan Development:
- Evaluate resident care needs and determine required level of care upon admission and changes in condition as directed and in coordination with Clinical Care Director.
- Collaborate with healthcare professionals to create and update individualized care plans based on client needs, medical history, and treatment goals.
- Ensure that care plans are comprehensive, realistic, and aligned with the patient's overall health objectives.
- Appointment Scheduling:
- Assist with and coordination and scheduling medical appointments, tests, and procedures for patients in collaboration with healthcare providers and medical facilities.
- Healthcare Resource Coordination:
- Assist clients in accessing necessary healthcare resources, including medications, medical equipment, and support services.
- Collaborate with external agencies, healthcare providers, pharmacies, insurance providers, and community organizations to streamline access to additional services and healthcare resources as directed.
- Documentation and Record Keeping:
- Maintain accurate and up-to-date records of patient information, care plans, and communication with healthcare providers.
- Upload vital documentation into the electronic medical records as appropriate.
- Ensure compliance with healthcare regulations and privacy standards in all documentation.
- Insurance Coordination:
- Work with insurance companies to verify coverage, obtain authorizations, and address any billing or claims issues under the direction and supervision of the Clinical Care Director.
- Educate clients on their insurance coverage and assist in resolving insurance-related concerns as appropriate.
- Patient Education:
- Provide patients with information about their medical conditions, treatment options, and self-care strategies under the direction and direct supervision of the facility Clinical Care Director.
- Collaboration with Healthcare Team:
- Work closely with case managers, social workers, and other internal departments to ensure a coordinated and supportive environment for clients under instruction from facility Clinical Care Director.
- Foster strong communication and collaboration with physicians, nurses, social workers, and other members of the healthcare team.
- Participate in regular team meetings to discuss patient progress and address any challenges in care coordination under the direction of the facility Clinical Care Director.
- Assist in the development, coordination, and orientation of new department personnel.
- Community Outreach:
- Engage in community outreach efforts to raise awareness of shelter services and resources as appropriate.
- Foster collaborative relationships with local organizations, businesses, and government agencies to strengthen support networks as part of the community team in cooperation with facility-wide events and as appropriate.
Qualifications:
- Supervisory experience in a clinical care role.
- 5+ years of prior experience in the medical field as an MA or 3+ years as a CNA or LVN.
- Experience working with SNF or MD offices preferred.
- Previous experience in healthcare coordination, case management, or a related role.
- Strong communication, organizational, and interpersonal skills.
- Knowledge of medical terminology, healthcare regulations, and insurance processes highly desired.
- Ability to work independently and as part of a multidisciplinary healthcare team.
Compensation: $65,000-$80,000 plus benefits
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