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Customs Brokerage Entry Specialist

1 month ago

Atlanta, Georgia, United States D.B. Group Full time
Customs Brokerage Entry Writer

We are seeking a highly skilled Customs Brokerage Entry Writer to join our team at D.B. Group America. This role will be responsible for communicating with freight forwarders, sellers, and vendors for shipment and document preparation, monitoring shipment clearance status, and escalating issues when necessary.

Key Responsibilities:

  • Analyze and validate import documentation and data to ensure compliance with all applicable laws and regulations prior to entry submission to U.S. Customs and Partner Government Agencies (PGA).
  • Enter required shipment data and customs data into the brokerage software.
  • Communicate and provide timely responses to US Customs or other PGAs, clients, coworkers, and supervisors in a clear and concise manner.
  • Prioritize work based on estimated time of arrival (ETA) and product service level, last free day, and transportation mode.
  • Ensure exceptional customer service by proactively informing clients of shipment status.
  • Classify entries as per client SOP, Parts Database, and/or direction from Licensed Customs Broker/Classification Specialist.
  • Adhere to all company policies, procedures, and guidelines, assigned work schedules, and attendance requirements.

Qualifications & Skills:

  • High School Diploma or GED required.
  • Organized, detail-oriented, and exceptional problem-solving skills.
  • In-depth knowledge in classification, FDA, and clearance-related requirements.
  • Minimum of 8 to 10 years experience in Entry Writing.
  • Experience required in International Logistics, Cross-Border Transportation, and Supply Chain.
  • Sound knowledge of US Customs rules and regulations, ability to read and understand regulatory language, and troubleshoot basic Customs entry issues (ABI, ACE related, AMS).
  • Computer knowledge is a must (Cargowise will be a plus).
  • Good communication and customer service skills.
  • Customs Brokerage License will be an added advantage.