Administrative Services Manager
3 weeks ago
The Operations and Logistics Coordinator at Idea Recruitment will oversee the day-to-day operations of our Tampa clinic, ensuring a smooth, efficient, and welcoming environment for patients and staff. This role requires exceptional organizational skills, strong leadership abilities, and a deep understanding of administrative processes.
This position involves managing office functions, supervising administrative staff, and coordinating with medical personnel to deliver outstanding patient care. Key responsibilities include:
- Ensuring high patient satisfaction by managing appointment scheduling, addressing patient inquiries, and resolving issues promptly and professionally.
- Implementing office policies and procedures, adhering to regulatory requirements and maintaining high standards of clinical and administrative practices.
- Supervising, training, and evaluating administrative and clinical staff, as well as hiring and onboarding new team members.
- Collaborating with other managers, departments, and executives to drive operational efficiency and effectiveness.
- Managing operating room supplies, equipment, staff, and scheduling, as well as overseeing doctor on-call schedules.
- Coordinating scheduling for main office and satellite offices in Florida.
- Working independently and possessing strong operational skills, with ability to adapt to changing circumstances.
Requirements
- Bachelor's degree in Business Administration, Healthcare Management, or related field (MBA highly desirable).
- Minimum 3 years of experience in healthcare office management, with proven track record of managing staff and handling administrative responsibilities.
- Excellent customer service skills, strong interpersonal abilities, and capacity to learn quickly and solve problems effectively.
- Ability to develop strong relationships with coworkers, possess leadership skills, and communicate effectively both verbally and in writing.
Benefits
- Competitive salary ($65,000 - $80,000 annually)
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Professional development opportunities
- Supportive and collaborative work environment
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