Restaurant Operations Manager

2 days ago


Toms River, New Jersey, United States Four Seasons Diner LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Four Seasons Diner LLC. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our Front of the House, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Coordinate daily Front of the House restaurant operations, including managing staff, inventory, and supplies.
  • Customer Service: Deliver superior service and maximize customer satisfaction by responding efficiently and accurately to customer complaints.
  • Staff Management: Appraise staff performance, provide feedback to improve productivity, and train new and current employees on proper customer service practices.
  • Financial Management: Estimate future needs for goods, kitchen utensils, and cleaning products, and control operational costs to identify measures to cut waste.
  • Marketing and Promotion: Promote the brand in the local community through word-of-mouth and restaurant events, and recommend ways to reach a broader audience.
Requirements
  • Minimum 2 years of experience in a restaurant management role.
  • Proven track record of success in managing staff, inventory, and customer service.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.


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