Customer Service Ambassador

3 weeks ago


North Myrtle Beach, South Carolina, United States Crunch Taylors Myrtle Beach Full time

**Club Role - Customer Service Representative (CSR)**

At Crunch Taylors Myrtle Beach, we strive to create a culture of diversity, acceptance, empowerment, and fun. We are seeking energetic and charismatic individuals to excel in our team.

**Job Summary**

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive exceptional customer service. Key responsibilities include:

  • Greeting and checking in all members, guests, and prospective members
  • Answering phone calls in a polite and professional manner
  • Informing prospective members about our membership options and current promotions
  • Facilitating necessary updates to members' accounts
  • Ensuring all retail items are fully stocked
  • Operating the POS system and accepting payments
  • Assisting in maintaining the neatness and cleanliness of the club

**Compensation**

Part-time employee

Hourly rate

Complimentary gym membership

**Qualifications**

High school diploma or equivalent

Customer service experience (1 year preferred)

CPR/AED certification (preferred)

Basic computer proficiency

Professional attitude

Upbeat and positive personality

Efficient and effective communication skills

Ability to multi-task and excel in a busy environment

**Job Requirements**

Pass drug screening

Background check

Use of finger scan technology for recording time worked

Not eligible to work remotely



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