Customer Service Representative
2 weeks ago
Overview
We're seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team at GPM Investments. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences, maintaining a clean and welcoming store environment, and contributing to our sales goals.
Key Responsibilities:
- Customer Service Superstar: Provide top-notch customer service, answering questions, and ensuring a pleasant shopping experience.
- Sales Floor Guru: Maintain a well-stocked and visually appealing sales floor, ensuring our store is the go-to destination for convenience.
- Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience and contributing to our sales goals.
- Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
- Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
- Safety Champion: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
- Team Player: Collaborate with colleagues to ensure smooth operations and lend a hand wherever needed.
- Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.
Requirements:
- Age Requirement: Must be 18 years of age or older (21 in some states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: Friendly demeanor and knack for making people feel welcome.
- Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
- Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
Benefits: For information on benefits offered, please click on the hyperlink below.
GPM Investments is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
This organization participates in E-Verify.
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