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Fulfillment Operations Specialist

2 months ago

West Bridgewater, Massachusetts, United States Lowe's Full time
{"title": "Fulfillment Lead", "description": "About the Role

Lowe\u2019s is seeking a Fulfillment Lead to join our team. As a Fulfillment Lead, you will be responsible for managing and fulfilling orders, providing supervision and coaching to Fulfillment Associates, and ensuring that customer needs are met.

Key Responsibilities
  • Picking and checking merchandise for customer pickup, delivery, and installer pickup.
  • Engaging with customers, providing excellent customer service, and resolving any issues that may arise.
  • Managing and prioritizing work to meet customer needs, while maintaining a safe and efficient work environment.
Requirements
  • Ability to read, write, and perform basic arithmetic.
  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 1 year of retail experience providing customer service, including identifying and resolving customer issues.
Preferred Qualifications
  • 6 months of experience working in any department at a Lowe\u2019s retail store.
  • 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
What We Offer

Lowe\u2019s offers a competitive starting rate of pay, as well as opportunities for advancement and professional growth. We are an equal opportunity employer and welcome applications from diverse candidates.

", "lang_code": "en-US"}