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General Manager of Beverage Services

2 months ago

San Marcos, Texas, United States Nova Hospitality Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our Beverage Operations team at Nova Hospitality. As a key member of our management team, you will be responsible for driving the success of our beverage programs and ensuring exceptional guest experiences.

Key Responsibilities
  • Leadership and Team Management
    • Recruit, select, train, and develop a high-performing team of beverage professionals
    • Provide coaching, counseling, and performance management to ensure team members meet their goals and objectives
    • Lead by example, demonstrating a passion for food and beverage, attention to detail, and a collaborative team player mindset
  • Beverage Program Development and Execution
    • Develop and implement beverage programs that drive revenue growth and exceed guest expectations
    • Work closely with the venue team to ensure quality controls, inventory management, and labor targets are met
    • Conduct regular audits and inspections to ensure standards are met and promote teamwork and inclusiveness
  • Operational Management
    • Create schedules that balance labor costs with business needs
    • Conduct pre-shift meetings to ensure team members are prepared for service
    • Open and close outlets, completing accompanying tasks efficiently and accurately
  • Guest Experience and Service
    • Handle service opportunities in a personal and timely manner, ensuring exceptional guest experiences
    • Abide by and uphold company policies and standards, as well as state sanitation and health regulations
    • Ensure and maintain safe and secure working conditions and environments
Requirements
  • Minimum of 5 years of high-volume restaurant/bar/lounge or nightclub management experience
  • Strong understanding and background in cocktail/beverage development
  • Proven knowledge of commonly-used concepts, practices, and procedures in a restaurant Food & Beverage outlet
  • Extensive understanding of guest service and the importance of the guest experience
  • Proven ability to accurately calculate P&L and implement spending changes
  • Must have flexibility and be adaptable to all types of changes
  • Must be polished, professional, friendly, dynamic, and able to multitask
  • Proven ability to coach and mentor
  • Must be able to create fun in a fast-paced and stressful environment
  • Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
  • A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position
About Nova Hospitality

Nova Hospitality is a leading hospitality company that operates a portfolio of high-end restaurants, bars, and lounges. We are committed to delivering exceptional guest experiences and driving business success through innovative beverage programs and exceptional team leadership.