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Service Advisor

2 months ago


South Haven, Michigan, United States Zolman's Best One Tire & Service Full time
Job Title: Service Advisor

Zolman Tire, Inc. is seeking a highly motivated and customer-focused Service Advisor to join our team at our West Kalamazoo, MI location.

Job Summary:

We are looking for a skilled Service Advisor to recommend and document service, maintenance, and repair services for our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet customers and assess their needs
  • Explain and obtain approval for unexpected repairs
  • Operate the point of sale system to create work orders and invoice customers
  • Compute sales prices and process payments
  • Maintain knowledge of current promotions and policies
  • Assist in maintaining a clean and organized work environment
Requirements:
  • High school graduate or equivalent
  • 2-4 years of sales experience in the automotive repair industry
  • Management experience required
  • Valid driver's license and a clean driving record
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Zolman Tire, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.