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Customer Engagement Specialist

2 months ago


Rochester, Michigan, United States West Elm Full time

Sales Representative

  • Deliver outstanding customer service to enhance the shopping experience
  • Employ effective sales strategies to maximize revenue
  • Share comprehensive product insights with customers
  • Organize and maintain inventory in stockroom and additional locations
  • Collaborate with the sales team to ensure the sales floor is well-stocked
  • Motivate customers to personalize their living spaces
  • Assist customers and finalize transactions at the checkout area

Visual Merchandising Specialist

  • Develop visual merchandising tools to boost sales
  • Partner with the Visual Merchandising Director for cohesive brand presentation
  • Aid in the implementation of visual merchandising strategies across the company
  • Provide an exceptional shopping experience for all customers

Role Overview

  • Create a distinctive shopping atmosphere for patrons
  • Encourage customer loyalty and engagement
  • Act as a role model in fostering customer relationships
  • Ensure adequate staffing in all store areas
  • Assist the management team in reaching operational objectives