Ecommerce Customer Service Representative

4 days ago


Minneapolis, Minnesota, United States Ultimate Staffing Full time
Job Summary:

We are seeking a highly skilled Ecommerce Customer Service Specialist to join our team at Ultimate Staffing. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via Zendesk.

Key Responsibilities:

  • Answering customer service inquiries via Zendesk, ensuring timely and accurate responses to customer inquiries.
  • Managing customer complaints and concerns in a professional and courteous manner.
  • Providing product information and assistance to customers.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of ecommerce platforms and customer service software.


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