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Customer Experience Sales Representative

2 months ago

Buffalo, New York, United States Bob's Discount Furniture Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Sales Representative to join our team at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through a consultative approach.

Key Responsibilities

  • Engage with customers to understand their home furnishing needs and provide personalized recommendations to meet their expectations.

  • Develop and maintain a customer base through effective communication, follow-up, and relationship-building skills.

  • Utilize product knowledge and sales skills to generate sales through a low-pressure, consultative approach.

  • Work collaboratively with colleagues to achieve sales goals and provide a seamless customer experience.

Requirements

  • Highly energetic and self-motivated sales professional with exceptional interpersonal, listening, and communication skills.

  • Ability to build rapport with customers and develop strong relationships.

  • Competitive and goal-oriented nature with the ability to work well in a team environment.

  • Flexibility to work a 5-day retail schedule, including nights, weekends, and holidays.

  • Basic computer skills and previous sales experience in a retail commission-based sales environment.

What We Offer

  • A competitive hourly advance/draw vs commission pay structure with bonus potential.

  • National health, dental, and vision coverage.

  • Life insurance and 401(k) profit-sharing plan with a generous company match.

  • Paid personal/sick days, paid vacation, sick days, holidays, and birthday off.

  • Employee assistance program and employee discount.

  • Bob's Bail Out Program and Bob's Helping Hand Program.

Equal Employment Opportunity

Bob's Discount Furniture is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.