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Manager of Technical Support Services
2 months ago
***SIGN-ON BONUS***
Become a vital part of our team at Moody Bible Institute as the Manager of Technical Support Services. In this pivotal role, you will collaborate closely with our leadership team to ensure the seamless functionality of our studio, audio network, and program delivery systems, delivering crucial IT assistance to our broadcasting operations.
Key Responsibilities:
- Supervising and directing the Technical Support personnel in Chicago
- Overseeing the IT infrastructure for radio systems
- Managing the Axia audio network routing
- Ensuring the maintenance of all broadcast-related IT hardware
- Providing comprehensive technical assistance for radio stations
- Being on-call for urgent repairs
Essential Qualifications:
- Outstanding communication abilities
- 3-5 years of experience in radio station operations
- Background in computer science
- Eligibility to work in the United States
Preferred Qualifications:
- Knowledge of IT networking within a broadcast context
- Experience in radio studio maintenance
- Expertise in systems management
Work Environment:
At Moody Bible Institute, we are a Christian-focused Higher Education and Media Ministry seeking individuals who are mission-driven and possess a servant's heart. You will engage in various settings, including typical office environments, radio/audio studios, and occasional fieldwork, utilizing equipment such as fax machines, telephones, computers, and IT switches. The role may require physical activities such as standing, sitting, bending, and lifting items up to 50 lbs, with on-call responsibilities and occasional travel.
Additional Information:
Moody Bible Institute is committed to diversity and seeks employees who resonate with our Christian values. Candidates will be expected to sign a Statement of Faith and adhere to our Community Standards. We uphold a commitment to nondiscrimination and require employees to align with our Doctrinal Statement.
