Patient Access Representative 1

2 months ago


Stamford, Connecticut, United States University of Miami Full time
Job Summary

We are seeking a highly skilled Patient Access Representative 1 to join our team at the University of Miami. As a Patient Access Representative 1, you will play a critical role in ensuring the smooth operation of our healthcare facilities.

Key Responsibilities
  • Serve as a patient advocate and service ambassador, providing exceptional customer service to internal and external customers.
  • Perform patient access registration related functions, ensuring timely and accurate processing of patient information.
  • Collect patient financial responsibilities, including co-pays, deductibles, and co-insurances, to reduce AR, bad debt, and collection costs.
  • Comply with all established policies and procedures related to patient access and state/federal regulations.
  • Collaborate with healthcare teams to ensure seamless patient care and optimal experience.
Requirements
  • High school diploma required; bachelor's degree preferred.
  • One year of customer service experience required; experience in a healthcare setting preferred.
  • Bilingual skills a plus.
What We Offer

The University of Miami offers a competitive salary and a comprehensive benefits package, including medical, dental, and tuition remission. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean.

We are an equal opportunity employer and welcome applications from diverse candidates. Patient safety is a top priority, and we require all employees who provide ongoing services to patients to have an annual influenza vaccination.



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