Field Service Engineer

2 days ago


Atlanta, Georgia, United States Shimadzu Scientific Instruments Full time
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at Shimadzu Scientific Instruments. As a Field Service Engineer, you will be responsible for providing exceptional service and support for our analytical instrumentation, ensuring that our customers receive the highest level of technical expertise and support.

Key Responsibilities:
  • Provide daily repair and maintenance support for assigned products, including demo equipment and instruments returned from customers.
  • Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
  • Travel within the local region to support customer needs, including day and overnight trips.
  • Offer technical support via phone to customers and field personnel regarding repairs, maintenance, and installations.
Requirements:
  • Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
  • At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
  • Strong technical knowledge and understanding of these technologies.
  • Excellent communication and customer relations skills.
  • Willingness to travel.
What We Offer:
  • A comprehensive benefits package, including 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays, and 3 paid floating holidays.
  • A generous short-term disability program with the company covering 100% of monthly premiums.
  • A starting salary range of $75,000 to $77,000 annually, paid semi-monthly.
  • Overtime and double time pay, as outlined in our employee handbook.
  • A year-end discretionary bonus may also be awarded based on overall company performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.



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