Field Service Engineer

2 days ago


Atlanta, Georgia, United States XceedSearch Full time
Job Title: Field Service Engineer

Join a dynamic team at Xceed Search as a Field Service Engineer, providing top-notch installation, troubleshooting, and maintenance support for CNC machine tool systems.

Job Summary:

We are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert-level support to customers, distributors, and colleagues, ensuring seamless operation of CNC machine tools.

Key Responsibilities:
  • Install new CNC machine tool systems at customer facilities, including all options and accessories.
  • Analyze findings to troubleshoot and determine the source(s) of mechanical, hydraulic, pneumatic, and/or application issues.
  • Coordinate problem resolution and recommend repair, replacement, and/or other corrective action for CNC machine tools.
  • Provide on-site and remote support to customers, distributors, and colleagues via telephone, email, and other means.
  • Perform project management and training as required.
  • Execute other tasks related to trade show events and/or service support on an as-needed basis.
Requirements:
  • 3+ years of experience in machine tool maintenance/technology (both electrical and mechanical).
  • 3+ years of experience in providing remote technical support (both electrical and mechanical) in the machine tool industry.
  • 3+ years of experience with installation and/or maintenance of machining centers.
Preferred Qualifications:
  • Associate degree in Machine Tool Technology.
  • Knowledge of leveling, checking, and adjusting the geometry of CNC machinery.
  • Knowledge of PLC programming/troubleshooting, control systems, Fanuc Controls, and power circuits.
Work Environment:

This is a 90% - 100% travel position, Monday through Friday with overnights and some weekends. Per diems and paid overtime are provided.

Benefits:

Xceed Search offers an excellent benefits package, bonuses, and a 401K plan.

About Xceed Search:

Xceed Search is a global industry leader in manufacturing equipment and solutions, providing the highest value to customers, employees, and the environment. We aim to continuously improve our management and education structure, promoting diversity and globally minded personnel.



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