Pharmacy Director

7 days ago


Worcester, Massachusetts, United States UnitedHealth Group Full time
Job Summary

The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits.

This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers.

Caching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.

Primary Responsibilities:
  • Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
  • Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
  • Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
  • Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
  • Performs wellness services such as immunizations, flu shots and other preventive services
  • Financial profitability and identifies opportunities to drive growth in the pharmacy
  • Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
  • Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
  • Proactively promotes opportunities and recruiting top talent at our pharmacies
  • Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
  • Conducts workforce planning and business planning to have operational excellence at the site
  • Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
  • Drives marketing plans and materials to promote all pharmacy offerings
Requirements:
  • Bachelor's degree in Pharmacy or PharmD
  • Current pharmacist's license in the state of Massachusetts
  • Certified immunizer or willing to become an immunizer within 3 months of hire
Preferred Qualification:
  • 3+ years of pharmacy leadership experience


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