Administrative Assistant

4 weeks ago

Worcester, United States Optum Full time

Optum  is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.   

We are searching for a highly qualified Senior Administrative Assistant for Same Day Services. This position will support the Director, Department Chair, Site Chiefs, and the Leadership team. This position is responsible for proactive calendar management, planning/coordinating meetings, attending meetings and taking minutes, printing/copying documents, as well as supply ordering and supporting the needs within the department. 

This is a complex, fast pace working environment that requires an individual who is flexible, can manage multiple priorities and asks, has keen attention to details, is self-motivated and has exceptional organization skills.

This position is full time. Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 366 SHREWSBURY WORCESTER, MA .  

We offer 4-6 weeks of paid training. The hours during training will be 8am to 4:30pm EST, Monday - Friday.   Training will be conducted on-site

Primary Responsibilities:

  • Provide administrative support in a manner consistent with the highest level of performance and professionalism
  • Support the Director, Chair/Chiefs, and Managers with proactive calendar management, distribution lists, communication cadence and event management
  • Schedule meetings as requested and facilitate meeting logistics (department meetings, conference room requests, catering, etc.)
  • Provide organized resources (itineraries, agendas, meeting materials) for upcoming meetings
  • Use various software including Word, Excel, PowerPoint, to prepare presentations, reports, agendas and other communications
  • Proactively maintain and distribute lists as needed (e.g., organization charts, staffing lists, monthly reports, and contacts) 
  • Develop processes to maximize efficiency of administrative duties
  • Support ad hoc project management activities as requested by team leaders
  • Post relevant documentation (i.e., meeting notes, PowerPoint decks, policies and procedures, general correspondence) onto relevant systems (i.e., Teams) and communication boards
  • Use relevant software applications (i.e., Microsoft Project, Word, Excel, PowerPoint, Outlook, Teams)
  • Monitor/oversee functional and employee office communications (i.e.., email, calendar, phones) for internal team members and take appropriate action, as needed
  • Coordinate multiple projects that may span multiple weeks with multiple stakeholders
  • Work from the ReadyMED Worcester office

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  

Required Qualifications:

  • High school diploma / GED or equivalent work experience
  • Must be 18 years of age or older
  • Experience coordinating large meetings, including virtual meetings and teleconferences
  • Intermediate or better level of proficiency with MS Office applications
  • Expert level of proficiency with Microsoft Outlook (Calendar Management)
  • Microsoft PowerPoint
  • Microsoft Excel 
  • Experience preparing correspondence to multiple levels of people using excellent verbal/written communication and grammatical skills
  • Experience managing multiple tasks/projects and deadlines simultaneously with attention to detail
  • Experience working in a large, matrixed corporate environment
  • Ability to work full time. Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. 

 Preferred Qualifications:

  • Experience working in a fast-paced matrix organization
  • 3+ years of administrative experience OR experience supporting multiple executives within a fast-paced environment

 Soft Skills:

  • Highly skilled at managing multiple priorities and requests
  • Keen attention to detail
  • Self-motivated
  • Planful with exceptional organization skills
  • Effective interpersonal and communication skills
  • Resourceful
  • Present a professional demeanor and be comfortable working with people at all levels
  • Excellent organizational skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.  


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

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