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Resource Management Specialist
2 months ago
Position: Resource Coordinator (REMOTE)
Company: FairWind Inc.
Employment Type: Full-Time
About FairWind Inc.:
FairWind Inc. is a leading provider of wind turbine installation and maintenance solutions, dedicated to delivering exceptional service and support across various wind turbine platforms.
Objective of the Role:
The primary goal of this position is to ensure operational efficiency by managing training, resource allocation, and documentation in alignment with client requirements.
Reporting Structure:
This role reports directly to the Head of Operations at FairWind Inc.
Collaboration:
Internal Teams:
- Execution & Quality
- QHSE
- Supply Chain Management
External Partners:
- Client Procurement
- Client Operations
- Client QHSE
- Vendors
Key Responsibilities:
- Anticipate resource requirements in collaboration with clients.
- Identify and schedule training needs for personnel.
- Assist in talent acquisition efforts.
- Review and respond to Customer Performance Evaluations.
- Manage initial and secondary disciplinary actions related to technician performance.
- Engage in meetings with clients, both virtually and in-person.
- Update job entries in the payroll system (Paylocity).
- Review and manage timesheets.
- Maintain the Timesheet Issues List.
- Oversee the Manpower Report & Timesheet Process.
- Evaluate pay advance requests and forward to the President.
- Handle inquiries from resources and clients.
- Execute ad hoc tasks as required.
- Support the training of new employees in similar positions.
Access and Permissions:
- Authorized access to IT systems necessary for fulfilling job responsibilities.
- Permission to assess on-site T&M personnel.
Success Metrics:
- Ongoing improvement in technician retention rates.
- Expansion of the T&M resource team.
- Adherence to corporate standards and protocols.
Travel Requirements:
Up to 30% travel may be necessary.
Qualifications:
- Demonstrated experience in resource coordination or a comparable role.
- In-depth knowledge of the wind energy sector, including relevant standards and certifications (e.g., NFPA 70E, GWO, Rigging, Crane Calling).
- Exceptional organizational and communication abilities.
- Proficiency in payroll systems (e.g., Paylocity) and Microsoft Office Suite.
- Capacity to collaborate effectively with both internal and external stakeholders.
- Strong analytical skills and meticulous attention to detail.