Customer Service Representative

1 day ago


Tempe, Arizona, United States Sharon Layman Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Sharon Layman. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Needs-Based Review Process: Conduct thorough reviews of customers' insurance needs, identifying opportunities to provide additional products and services.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads, schedule appointments, and identify opportunities to upsell and cross-sell products and services.
What We Offer
  • Competitive Compensation: A competitive salary and commission/bonus structure, providing opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for training and professional development, helping you to grow and succeed in your career.
Requirements
  • Customer-Focused: A strong customer-focused mindset, with excellent communication and interpersonal skills.
  • Marketing and Sales: Experience in marketing and sales, with a proven track record of success in identifying and pursuing new business opportunities.
  • Team Player: A collaborative and team-oriented approach, with the ability to work effectively in a fast-paced environment.


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