Branch Manager

2 weeks ago


Somerset, New Jersey, United States Pink Zebra Moving of Somerset, NJ Full time
Job Title: Branch ManagerJob Summary:

Pink Zebra Moving of Somerset, NJ is seeking an energetic and customer-focused Branch Manager to lead our local operations. As a key member of our team, you will be responsible for promoting the brand, building a strong customer base, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Manage day-to-day office tasks, including morning meetings, payroll, scheduling, billing, hiring, ordering office and moving supplies, bank deposits, performance reviews, etc.
  • Engage with customers, providing exceptional customer service experience through estimates, phone calls in preparation for moves, post-move, etc.
  • Set and achieve key performance goals, including profit and revenue, through active networking with referral sources, identifying potential opportunities, and creating business opportunities.
  • Educate and inform clients about the company's mission, products, and services.
  • Work closely with the head mover to maintain efficient and customer-focused moves, ensuring movers adhere to daily truck checks, tablet usage, move best practices for safety and time, and customer experience activities.
  • Maintain a positive workplace culture where movers can experience professional and personal growth.
Requirements:
  • 3-5+ years of experience in office management, sales, and/or leading teams.
  • 3-5+ years of experience in the moving industry is preferred, but not required.
  • Valid NJ driver's license.
  • Clean criminal background.
What We Offer:
  • 40 hours per week position with bonus opportunity.
  • Time and a half for any hours over 40 hours per week.
  • 10 days of paid time off accrued at 2.5 days per quarter; sick time accrued at normal rates.
  • Options for healthcare, including medical, dental, and vision.
  • Options for life insurance.
  • 401K.
  • Business growth and end-of-year bonus opportunity.

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