Enrollment Specialist
3 days ago
Job Summary:
As an Enrollment Specialist with McLaren Health Care, you will play a critical role in enrolling eligible women into our Breast and Cervical Cancer Control Program (BCCCP).
Key Responsibilities:
- Answer all phone calls related to BCCCP enrollment and provide exceptional customer service.
- Identify and enroll eligible women into the BCCCP, ensuring they receive necessary services.
- Facilitate appointments and coordinate with patients to ensure seamless care.
- Assemble and mail enrollment letters to patients, maintaining accurate records.
- Navigate patients through the enrollment process, addressing any barriers or concerns.
Requirements:
- High school diploma required; some college education preferred.
- Proven customer service skills and experience, with excellent telephone communication skills.
- Fluency in both Spanish and English is essential.
- Proficiency in Microsoft Office, including Word, Access, and Excel.
- Strong organizational skills and ability to work independently and as part of a team.
Equal Opportunity Employer: McLaren Health Care is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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