Enrollment Specialist

3 days ago


Southfield, Michigan, United States McLaren Health Care Full time

Job Summary:

As an Enrollment Specialist with McLaren Health Care, you will play a critical role in enrolling eligible women into our Breast and Cervical Cancer Control Program (BCCCP).

Key Responsibilities:

  • Answer all phone calls related to BCCCP enrollment and provide exceptional customer service.
  • Identify and enroll eligible women into the BCCCP, ensuring they receive necessary services.
  • Facilitate appointments and coordinate with patients to ensure seamless care.
  • Assemble and mail enrollment letters to patients, maintaining accurate records.
  • Navigate patients through the enrollment process, addressing any barriers or concerns.

Requirements:

  • High school diploma required; some college education preferred.
  • Proven customer service skills and experience, with excellent telephone communication skills.
  • Fluency in both Spanish and English is essential.
  • Proficiency in Microsoft Office, including Word, Access, and Excel.
  • Strong organizational skills and ability to work independently and as part of a team.

Equal Opportunity Employer: McLaren Health Care is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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