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Field Service Technician

2 months ago


Bend, Oregon, United States Arclight Dynamics Full time
Job Title: Field Service Technician

Arclight Dynamics is a leading manufacturer of precision CNC plasma systems used in various production capacities by businesses worldwide. We are seeking a skilled Field Service Technician to join our team.

Job Summary

We are looking for a career-minded individual with service and installation experience who is excited to travel and has an interest in CNC Plasma cutting. The successful candidate will be responsible for installing, servicing, training, and providing effective customer service to our clients using excellent knowledge of company products and services.

Key Responsibilities
  • Install and service CNC plasma systems at customer locations
  • Provide technical support and training to customers on the use of CNC plasma systems
  • Diagnose and troubleshoot mechanical and electrical issues with CNC plasma systems
  • Collaborate with customers to resolve issues and ensure customer satisfaction
  • Travel to customer locations as required to provide on-site support and training
Requirements
  • Minimum of two years' experience in a customer service or production environment
  • Previous field service experience highly desirable
  • Electrical and mechanical aptitude required
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment and travel as required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Comprehensive training program to support your success
  • Collaborative and dynamic work environment