Insurance Services Coordinator

3 days ago


Bend, Oregon, United States State Farm Insurance Full time
Job Description

State Farm Insurance is seeking a highly skilled and customer-focused Insurance Services Coordinator. In this role, you will be responsible for providing exceptional service to our customers, assisting them with their insurance needs, and ensuring that their policies are up-to-date.

Key Responsibilities:
  • Assist customers with their insurance needs, including policy changes, renewals, and cancellations
  • Process policy updates and ensure accurate records are maintained
  • Handle incoming calls and respond to customer inquiries in a timely and professional manner
  • Collaborate with team members to resolve customer issues and concerns
  • Stay up-to-date with industry trends and product knowledge to provide expert advice to customers
Requirements:
  • Prior experience in a customer-facing role or related field
  • Excellent communication and problem-solving skills


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