IT Support Specialist
3 days ago
Job Title: IT Support Specialist
Job Summary:
PrideStaff Charlotte is seeking a skilled IT Support Specialist to provide technical assistance and support to our growing manufacturing client. The ideal candidate will have experience working with software transitions and creating strategies to ensure a seamless and successful transition.
Key Responsibilities:
- Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
- Perform data backups to ensure all company-owned work is saved
- Install and update network system improvements
- Install and configure wireless networking equipment
- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
- Assist with the design, implementation, and support of new software and features
- Evaluate connectivity issues, equipment, and software and hardware
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Provide helpdesk and technical support either by phone, remote access, or site visits
- Oversee troubleshooting for system errors
- Set up equipment for new users and employees
- Consult with vendors and clients to integrate and update company technology
Requirements:
- Required: 2-4 years of experience in IT troubleshooting, server administration, or other related IT positions required (e.g., Networking, System Administration, etc.).
- Candidates should have a working knowledge of Microsoft Windows Microsoft Office , VPNs (PPTP & VPN), Firewalls (WAN & LAN), DNS Servers DHCP Server & DNS Routing, etc.
- Experience using ODOO software is a big plus
- Experience with Linux or other open source operating systems is a plus but not required.
- Strong computer skills in Active Directory & AD LDS are required.
- A bachelor's degree in IT or a related field is preferred but not required.
- Excellent problem-solving and critical thinking skills.
- Keen attention to detail.
- Good organization, time management and prioritization.
- Efficient troubleshooting abilities.
- Effective communication skills, including speaking, writing and active listening.
- Great customer service and interpersonal skills.
Apply Today:
Apply today to join our team and take the first step towards a rewarding career in IT.
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