Current jobs related to Hospitality Service Leader - Buffalo, New York - Gecko Hospitality

  • Guest Services Coordinator

    2 months ago

    Buffalo, New York, United States Integral Hospitality Full time

    Job OverviewWe are looking for a dedicated Front Desk/Night Audit professional to enhance our guest experience at Integral Hospitality. This role involves welcoming guests, managing their accommodations, and identifying opportunities for operational improvements.Key Responsibilities: Check-in and assign rooms to visitors Verify reservations made via phone...

  • Sales Coordinator/Customer Service/Data Entry Specialist

    1 week ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled Sales Coordinator/Customer Service/Data Entry professional to join our team at Aimbridge Hospitality.Key ResponsibilitiesAssist the Director of Sales and Sales Managers in obtaining customer satisfaction by performing clerical and administrative duties.Provide exceptional customer service to guests and hotel...

  • Nurse Leader

    1 week ago

    Buffalo, New York, United States Catholic Health System Full time

    Job Summary:As a Charge Nurse at Mercy Hospital of Buffalo, you will play a vital role in the overall planning, organizing, and directing of nursing care on your shift. This position requires a professional nurse who can assist in the management of resources necessary for the provision of high-quality patient outcomes.Responsibilities: Participate in...

  • Airport Lounge Service Associate

    2 weeks ago

    Buffalo, New York, United States Hyde Park Hospitality Full time

    Job OverviewWe are seeking a skilled and friendly Floor Attendant to join our team at The Club, located within the Buffalo Niagara International Airport. As a key member of our hospitality team, you will provide exceptional customer service, maintain a clean and welcoming environment, and ensure seamless operations.Key Responsibilities:Maintain a clean and...

  • Starbucks Shift Lead

    1 week ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryAs a Starbucks Shift Lead at Aimbridge Hospitality, you will play a key role in supporting the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. Your primary responsibility will be to ensure the highest quality of product and service standards to guarantee guest satisfaction and maximize revenues...

  • Server PT

    1 week ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Responsibilities:Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Be familiar with the organization of the restaurant and lounge and know the function of each job position.Have a thorough knowledge of menus and specials in the restaurant.Service guests with all food and beverage...

  • Shift Leader

    2 weeks ago

    Buffalo, New York, United States Perkins Restaurants Full time

    Job Title: Shift LeaderAt Perkins Restaurant & Bakery, we're committed to delivering exceptional guest experiences and fostering a positive work environment. As a Shift Leader, you'll play a vital role in ensuring our restaurants run smoothly and efficiently.Key Responsibilities:Support management in meeting restaurant goals through the implementation,...

  • Regional Vice President, Sportservice Operations Leader

    2 weeks ago

    Buffalo, New York, United States Delaware North Full time

    Delaware North Sportservice Regional Vice President OpportunityThe Regional Vice President will drive operational excellence across a portfolio of multi-unit Sportservice sites within the sports, hospitality, and retail sectors. This leader will play a critical role in executing Delaware North's growth and performance strategies, with a sharp focus on client...

  • Regional Vice President, Sportservice Operations Leader

    2 weeks ago

    Buffalo, New York, United States Delaware North Full time

    Delaware North Sportservice Regional Vice President OpportunityThe OpportunityDelaware North Sportservice is seeking a highly experienced Regional Vice President to lead our team in Detroit, Michigan.As the Regional Vice President, you will be responsible for driving operational excellence across a portfolio of multi-unit Sportservice sites within the...

  • Customer Service Representative

    2 weeks ago

    Buffalo, New York, United States Legends Hospitality Full time

    Job SummaryThe Customer Service Representative is responsible for ensuring a seamless customer experience by executing orders with precision and attention to detail. This role plays a vital part in the Company's success, and the ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask with ease.Key...

  • Shift Leader

    1 month ago

    Buffalo, New York, United States JM Tonawanda NY Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Shift Leader to join our team at JM Tonawanda LLC (dba Jersey Mike's Subs). As a Shift Leader, you will play a critical role in delivering a superior customer experience and contributing to the overall success of the restaurant.Key ResponsibilitiesLead and supervise a team of crew members in a...

  • Server PT

    2 weeks ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Buffalo Server OpportunityWe are seeking a skilled Server to join our team at Aimbridge Hospitality's Hyatt Regency Buffalo. As a Server, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests.Key Responsibilities:Take customer orders and serve food and...

  • Hospitality Associate

    2 weeks ago

    Buffalo, New York, United States Kaleida Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Hospitality Associate to join our team at Kaleida Health. As a key member of our food service team, you will be responsible for ensuring the quality, order accuracy, and timely delivery of patient trays. You will also provide basic education materials, distribute diet-specific menus, and explain...

  • Floor Leader

    2 weeks ago

    Buffalo, New York, United States The Buckle, Inc. Full time

    Job SummaryThe Buckle, Inc. is seeking a highly motivated and customer-focused Floor Leader to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.Key ResponsibilitiesProvide legendary customer service, ensuring...

  • Food and Beverage Team Leader

    2 weeks ago

    Buffalo, New York, United States Target Full time

    About the RoleWe are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Target. As a Food and Beverage Team Leader, you will be responsible for leading a team of hourly team members to deliver exceptional guest service and drive sales growth in the Food and Beverage department.Key ResponsibilitiesLead a team of...

  • Nurse Leader for Stroke Unit

    2 weeks ago

    Buffalo, New York, United States Catholic Health System Full time

    Job SummaryCatholic Health System is seeking a skilled Registered Nurse to join our team in the 7E Stroke Neuro Unit at Mercy Hospital of Buffalo. As a Nurse Leader, you will be responsible for participating in the overall planning, organizing, directing, decision making and evaluation of the delivery of nursing care on your shift. You will assist in the...

  • Front Desk Manager

    4 weeks ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional and courteous manner, providing exceptional service to all guests while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to all guest requests, problems, complaints, and/or accidents presented at the Front Desk or through...

  • Shift Leader Position

    2 weeks ago

    Buffalo, New York, United States JM Tonawanda NY Full time

    Job Title: Shift LeaderAt JM Tonawanda NY, we are seeking a highly motivated and enthusiastic Shift Leader to join our team. As a Shift Leader, you will play a critical role in delivering a superior customer experience and contributing to the overall success of the restaurant.Key Responsibilities:Lead and supervise a team of crew members in a fast-paced...

  • Front Desk Assistant Manager

    1 week ago

    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.Management-level associates are expected to...

  • Ministry Leader

    2 weeks ago

    Buffalo, New York, United States International Friendships, Inc. Full time

    Ministry Leader OpportunityInternational Friendships, Inc. (IFI) is a faith-based organization dedicated to making the world feel at home. We offer various services to international students, including airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events.Key Responsibilities:Serve international students by...

Hospitality Service Leader

2 months ago

Buffalo, New York, United States Gecko Hospitality Full time
Job Overview

Exciting opportunity to be part of a Renowned Brand

Compensation: $60,000 - $65,000 plus bonuses

Paid time off

Comprehensive benefits package

Are you an experienced hospitality expert dedicated to delivering exceptional service? Our establishment is in search of a vibrant and motivated Service Manager to enhance our team. As a pivotal figure in our organization, you will have the chance to demonstrate your outstanding abilities and significantly influence our guests' experiences.

Our establishment is known for its homemade, premium BBQ that keeps patrons returning. By joining our team, you will benefit from competitive compensation, a robust benefits package, and a lively work atmosphere. Most importantly, you will become part of a diverse and inclusive team that prioritizes individuality and respect.

As the Service Manager, your primary responsibility will be to uphold the highest standards of service at all times. This entails ensuring that every guest receives unparalleled hospitality and acting as a representative of our establishment. You will also concentrate on fostering strong guest relationships while supervising all front-of-house (FOH) and back-of-house (BOH) operations to guarantee profitability.

Key Responsibilities:

  • Deliver the utmost hospitality to guests and serve as the establishment's representative.
  • Maintain a focus on guest relations consistently.
  • Ensure the consistent implementation of all FOH and BOH systems, promoting profitability through effective training, coaching, and follow-through.

Qualifications:

  • Minimum of 2 years of management experience required.
  • At least 2 years of experience in full-service restaurant management.
  • 2+ years of FOH management experience required.
  • Experience in a restaurant with a full-service bar.
  • Background in a restaurant with a scratch kitchen.
  • Management experience overseeing at least 15 staff members.
  • Strong verbal and written communication skills, with the ability to engage effectively with both internal and external customers.
  • Proficient in computer applications (MS Office Word, Excel, and Outlook).

Benefits Offered:

  • Competitive salary with a bonus structure.
  • Medical, telemedicine, dental, and vision insurance.
  • Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
  • Company-sponsored short-term and long-term disability insurance.
  • Company-paid life insurance.
  • Generous paid time off and sick leave.
  • 401(k) retirement plan.
  • Employee assistance and training programs.
  • Employee meal benefits and discounts.

Additionally, we provide a dynamic work environment, engaging workplace culture, opportunities for internal advancement, and the chance to be part of a remarkable team.

Join us in delivering exceptional food and friendly service to our guests.