Customer Service Representative
2 weeks ago
As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:
Key Responsibilities:- Acting as the primary point of contact for guests, providing exceptional service and ensuring their needs are met.
- Interacting with guests through greetings, phone calls, and in-person interactions, building rapport and trust.
- Providing guests with accurate and timely information about our menu, promotions, and services.
- Ensuring a clean and welcoming environment, maintaining high standards of cleanliness and organization.
- Collaborating with the team to achieve sales goals and provide excellent customer service.
What We Offer:
- A dynamic and fast-paced work environment with opportunities for growth and development.
- A competitive compensation package, including hourly pay and opportunities for bonuses.
- A comprehensive training program to help you succeed in your role.
- A fun and supportive team environment with opportunities to build lasting relationships.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
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