HOA Document Coordinator
4 days ago
Are you a detail-oriented professional with excellent closing skills? Do you have a passion for providing exceptional customer service?
About the RoleWe are seeking a HOA Document Coordinator to join our team at Artemis Lifestyle Services, Inc. in Kissimmee, FL.
Job DescriptionThis role involves preparing and coordinating various documents related to HOA closings and estoppels. You will be responsible for managing a high volume of new owners, updating new owner data after property sales, and responding to inquiries and requests from title agents in a timely manner.
Responsibilities include:
- Preparation and coordination of estoppel requests and questionnaires.
- Validation of all outstanding fees, assessments, and association contributions.
- Entry of all new homeowner information into Caliber within a timely manner.
- Preparation of statements of account, coupon books, welcome letters, and new homeowner information sheets when necessary, as required by each individual community.
- Regular and consistent attendance is expected and a necessary component to the job.
Qualifications:
- Minimum of 1 year of experience working in customer service.
- Minimum 1 year of resales experience.
- Previous experience working with homeowner closings or title company preferred.
- Minimum of 1 year of experience handling high-volume customer services calls and emails.
- Strong customer focus with an emphasis on problem-solving.
- Excellent written and verbal communication skills.
- Excellent people skills with the proven ability to build and maintain strong working relationships across all departments.
- Ability to work independently with strong organizational skills.
- Proficient in Microsoft Outlook.
- Working knowledge of Microsoft Excel, Word, and Caliber software is a plus.
The estimated salary range for this position is $55,000 - $75,000 per year, depending on experience. We also offer a supportive, fun company culture where you can make a difference, and some crazy good benefits, including PTO and an innovative vacation reimbursement program.
About Artemis Lifestyle Services, Inc.Artemis Lifestyle Services, Inc. is a leading provider of HOA management services. Our mission is to provide exceptional customer service and support to our communities and their residents.
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