Sales Team Lead

1 week ago

San Francisco, California, United States Core Hotels, LLC. Full time

Job Title: Sales Team Lead - San Francisco Market

About the Role:

We are seeking a highly motivated and experienced Sales Team Lead to join our team in San Francisco. As a Sales Team Lead, you will be responsible for providing sales and administrative support to the Sales team to ensure the smooth operation of the department.

Key Responsibilities:

  • Coordinating sales calls and client appointments
  • Soliciting new and existing accounts to meet and exceed revenue targets through outside sales calls, on-site visits and sales tours, and networking in the local community
  • Preparing quotes and contracts for clients
  • Traveling within the local area to develop customer accounts and drive business into the specific hotel/cluster, increasing market/customer share in all revenue streams
  • Coordinating site inspections as required
  • Conducting yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhering to the guidelines of the budget and marketing plan
  • Maintaining hotel and Sales & Marketing databases
  • Conducting research and competitive analysis to compile reports
  • Assisting with Sales & Marketing projects
  • Reporting any unusual occurrences or requests to the manager or assistant manager
  • Understanding that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts
  • Working collaboratively with all departments to ensure proper group arrival, stay, and exit
  • Being the point of contact for non-direct calls into the executive office/sales, directing calls and emails for leads to the appropriate sales and catering managers
  • Attending property staff meetings and other property-specific meetings as requested by the General Manager/Director of Sales/Management
  • Management and upkeep of BEOs
  • Performing any other duties as assigned by management

Requirements:

  • High School Graduate or equivalent work-related experience
  • 3 years experience in a similar position, preferably in the hospitality environment
  • A proven performer in a fast-paced, high volume, and challenging role
  • Professional communication and interpersonal skills
  • Exceptional organizational and time management skills to achieve tight deadlines
  • Meticulous attention to detail with administration and data entry is essential
  • Proficiency with CRM systems and Microsoft Office programs, particularly Outlook, Word, and Excel
  • Previous experience in a similar role within a hospitality office environment is preferred
  • Knowledge of Lightspeed, Opera, Fosse, Merlin, Delphi, or STS catering and sales systems is ideal
  • Exceptional grooming and personal branding
  • Display a competent level of computer literacy
  • Must possess initiative, excellent guest service, and decision-making skills
  • Ability to type at least 40 words per minute
  • Ability to compute basic mathematical calculations
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work well under pressure coordinating multiple requests at any given time
  • Ability to work cohesively with other departments and co-workers as part of a team
  • Flexibility in schedule
  • Ability to schedule various services for individuals
  • Ability to perform job functions with minimal supervision
  • Ability to relay instructions and ask for help

Estimated Salary: $60,000 - $80,000 per year based on experience and qualifications.

Benefits:

Our company offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.

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