Senior Business Development Director

3 weeks ago


San Francisco, California, United States Team Cymru Full time
{"Job Summary": "Drive revenue growth by acquiring new customers and partners, executing renewals and expansions, and maintaining strong relationships with Team Cymru's largest customers.", "Key Responsibilities": "New Business Development
  • Meet or exceed assigned sales quota by selling net new Recon, Scout, and Feeds deals to prospective customers.
  • Identify and qualify new business opportunities, convert leads into opportunities, and manage the sales pipeline in Salesforce.
  • Prospect into assigned territory to generate new opportunities.
  • Qualify and convert Marketing Qualified Leads (MQLs) to sales opportunities.
Account Management
  • Execute renewals and upsell opportunities within existing commercial accounts to maximize revenue growth.
  • Maintain ongoing communication with customers through Quarterly Business Reviews (QBRs), regular phone calls, emails, and in-person events to ensure customer satisfaction and retention.
Customer Onboarding and Enablement
  • Support customer onboarding and enablement processes to ensure successful adoption and usage of our products and services.
  • Lead customer enablement initiatives, including onboarding, training sessions, and presentations on new use cases.
Salesforce Management
  • Record all sales activities and keep opportunity records up to date in Salesforce for accurate sales forecasting and reporting.
  • Utilize and maintain the MEDDPICC framework in Salesforce for both new deals and existing customers to drive sales effectiveness and pipeline management.
Customer Analytics and Insights
  • Establish and maintain a customer analytics division in conjunction with CST to leverage statistics and data for understanding customer behavior and preferences.
  • Analyze customer data to identify trends, opportunities, and areas for improvement, leveraging insights to inform sales strategies.
Collaboration with Marketing
  • Closely collaborate with the Marketing team to convert leads generated through marketing efforts into sales opportunities.
  • Provide feedback to Marketing on lead quality and effectiveness of marketing campaigns to optimize lead generation efforts.
"

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