Medical Support Specialist
3 days ago
We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at NavitsPartners.
Estimated Salary: $60,000 - $80,000 per year
Job DescriptionThis is a full-time position working 37.5 hours per week, Monday through Friday, 8:00 AM to 4:30 PM.
The Medical Support Specialist will be responsible for:
- Fulfilling patient care responsibilities as assigned, including performing venipuncture and/or EKGs, organizing patient flow, accompanying patients to exam/procedure rooms, and assisting patients with walking, transferring, and dressing.
- Collecting and processing specimens and point-of-care testing, assists with exams, takes vital signs, relays instructions to patients and families, and answers calls providing relevant information.
- Physical Activity Required: Heavy (frequent and sustained lifting, carrying, etc.).
The Medical Support Specialist will also be responsible for:
- Fulfilling clerical responsibilities such as managing medical records, obtaining lab/x-ray reports, completing forms and requisitions, and organizing charts to ensure all information is completed and filed appropriately.
- Entering orders into the EMR system or prepares prescription refill requests for physician review and approval.
- Inventories, orders, and restocks medical supplies as needed.
- Prepares examination rooms and instruments, following sterilization techniques established by the hospital and infection control policies.
- Maintains a logging system for medication refrigeration, sterilization processes, crash carts, and point-of-care testing as required.
- Monitors expiration dates on medications and medical supplies and disposes of them appropriately per institution policy.
- Ensures a safe and secure work environment by adhering to standards, procedures, and legal regulations.
- Complies with personal protective equipment (PPE) requirements for protection against exposure to blood, chemicals, radiation, and other hazardous substances.
- Assists with medical charts, filing, test results, and home care forms.
- Schedules surgeries or works with a surgical coordinator to verify patient times, prepare charts, and manage pre-admission and consent forms.
- Performs proficient phlebotomy duties.
- Handles appointment scheduling and patient registration, ensuring demographic and insurance information is up-to-date.
- Adjusts and confirms patient office schedules as needed.
- Verifies and updates insurance information using internal systems or online sources.
- Performs pre-certification for procedures as necessary.
Required Skills and Qualifications
To be successful in this role, you will need:
- Basic computer skills (MS Office Suite).
- Ability to communicate effectively with multicultural and language-deficit patients.
- Strong interpersonal and communication skills.
- Excellent telephone etiquette.
- Proficient in medical terminology and HIPAA guidelines.
- Knowledge of electronic medical record (EMR) or billing systems preferred, but not required.
- Adaptability to a growing and changing environment.
Benefits
We offer a comprehensive benefits package, including:
- Health insurance.
- Dental insurance.
- Vision insurance.
- Retirement savings plan.
- Paid time off.
Others
Please note that this is a weekday position, working 7.5 hours per day, Monday through Friday.
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