Medical Support Specialist

3 days ago


New York, New York, United States NavitsPartners Full time
Job Title: Medical Support Specialist

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at NavitsPartners.

Estimated Salary: $60,000 - $80,000 per year

Job Description

This is a full-time position working 37.5 hours per week, Monday through Friday, 8:00 AM to 4:30 PM.

The Medical Support Specialist will be responsible for:

  • Fulfilling patient care responsibilities as assigned, including performing venipuncture and/or EKGs, organizing patient flow, accompanying patients to exam/procedure rooms, and assisting patients with walking, transferring, and dressing.
  • Collecting and processing specimens and point-of-care testing, assists with exams, takes vital signs, relays instructions to patients and families, and answers calls providing relevant information.
  • Physical Activity Required: Heavy (frequent and sustained lifting, carrying, etc.).

The Medical Support Specialist will also be responsible for:

  • Fulfilling clerical responsibilities such as managing medical records, obtaining lab/x-ray reports, completing forms and requisitions, and organizing charts to ensure all information is completed and filed appropriately.
  • Entering orders into the EMR system or prepares prescription refill requests for physician review and approval.
  • Inventories, orders, and restocks medical supplies as needed.
  • Prepares examination rooms and instruments, following sterilization techniques established by the hospital and infection control policies.
  • Maintains a logging system for medication refrigeration, sterilization processes, crash carts, and point-of-care testing as required.
  • Monitors expiration dates on medications and medical supplies and disposes of them appropriately per institution policy.
  • Ensures a safe and secure work environment by adhering to standards, procedures, and legal regulations.
  • Complies with personal protective equipment (PPE) requirements for protection against exposure to blood, chemicals, radiation, and other hazardous substances.
  • Assists with medical charts, filing, test results, and home care forms.
  • Schedules surgeries or works with a surgical coordinator to verify patient times, prepare charts, and manage pre-admission and consent forms.
  • Performs proficient phlebotomy duties.
  • Handles appointment scheduling and patient registration, ensuring demographic and insurance information is up-to-date.
  • Adjusts and confirms patient office schedules as needed.
  • Verifies and updates insurance information using internal systems or online sources.
  • Performs pre-certification for procedures as necessary.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Basic computer skills (MS Office Suite).
  • Ability to communicate effectively with multicultural and language-deficit patients.
  • Strong interpersonal and communication skills.
  • Excellent telephone etiquette.
  • Proficient in medical terminology and HIPAA guidelines.
  • Knowledge of electronic medical record (EMR) or billing systems preferred, but not required.
  • Adaptability to a growing and changing environment.

Benefits

We offer a comprehensive benefits package, including:

  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement savings plan.
  • Paid time off.

Others

Please note that this is a weekday position, working 7.5 hours per day, Monday through Friday.



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