Luxury Retail Consultant
2 months ago
Job Overview
Position Summary
Under the guidance of the Stylist Manager or Fifth Avenue Club Director, the Luxury Retail Consultant is tasked with enhancing their individual Personal Shopping portfolio by delivering exceptional service to clients in a premium environment, establishing new accounts, and boosting overall sales performance. The Consultant will consistently adhere to company standards and operational procedures.
Key Attributes:
- You build trust swiftly, communicate directly and tactfully, possess strong timing skills, are attentive, and can foster cooperation with minimal disruption.
- A creative thinker who devises a range of solutions to challenges, including innovative and original ideas.
- You prioritize customer needs, demonstrating excellent networking and relationship-building abilities.
- You focus on the requirements of both internal and external clients, actively seeking customer insights to enhance products and services.
Qualifications:
- Bachelor's Degree or equivalent professional experience.
- At least 3 years of experience in a customer-centric luxury retail environment.
- Proven track record of meeting sales quotas and comfort with achieving sales objectives.
- Proficient in social media and technology.
Responsibilities:
- Uphold a consistently high standard of customer service by cultivating and nurturing exceptional client relationships.
- Organize and leverage Club events to attract new members, drive sales, and enhance existing member engagement.
- Actively propose and share strategies with Club Directors to expand individual business opportunities and maximize sales to meet or exceed targets.
- Utilize Saks Fifth Avenue's online client management tools to document and maintain client preferences and information to support your business.
- Perform additional duties as required.
Career Development at Saks Fifth Avenue:
- Join a team of innovators focused on redefining the luxury retail experience.
- Access to rewarding career advancement opportunities across various sectors, including retail, supply chain, digital, and corporate.
- A culture that encourages a healthy work/life balance.
- Comprehensive benefits package for eligible full-time Associates, including medical, vision, and dental coverage.
- Attractive Associate discount.
Compensation:
The starting hourly wage for this role is competitive and may vary based on market conditions, skills, experience, and other qualifications of the successful candidate.
Commission Structure: This position is eligible for commissions in accordance with the Company's compensation plan.
Benefits Overview: The Company provides a range of benefits for this position, subject to applicable eligibility criteria, including medical insurance, dental insurance, vision insurance, a 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and various additional voluntary benefits.
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