Retail Customer Service Representative

4 weeks ago


Murfreesboro, Tennessee, United States FedEx Full time
About the Role

As a Retail Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences in a fast-paced retail environment.

Key Responsibilities
  • Follow instructions from supervisors and collaborate with team members to achieve store objectives.
  • Assist in the training and development of store team members to ensure a high level of customer service.
  • Demonstrate consultative behaviors to understand each customer's individualized needs and provide tailored solutions.
  • Contribute to a positive and inclusive store culture by promoting a customer-centric approach.
What We Offer

At FedEx, we are committed to providing our team members with the tools and support needed to succeed in their roles. As a Retail Customer Service Associate, you will have the opportunity to:

  • Develop your customer service and communication skills in a dynamic retail environment.
  • Work collaboratively with a diverse team to achieve common goals.
  • Contribute to the growth and success of a leading logistics company.


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