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Medical Office Representative

2 months ago

Layton, Utah, United States Wee Care Pediatrics Full time

Wee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team as a Patient Services Representative. This role is a great opportunity for someone who is passionate about delivering exceptional patient care and experience.

Key Responsibilities:

  • Accurately schedule appointments and manage patient flow to ensure a smooth and efficient experience.
  • Communicate effectively with patients, providers, and staff to resolve any issues or concerns.
  • Update patient records and insurance information to ensure accuracy and compliance.
  • Collect co-pays and payments on accounts in a timely and professional manner.
  • Monitor the waiting area to ensure a comfortable and safe environment for patients.

Requirements:

  • Previous customer service experience in a healthcare setting is highly recommended.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Basic computer knowledge and phone etiquette are required.
  • Must possess a GED/High School diploma and be able to communicate effectively with patients and staff.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.