Patient Services Representative
2 weeks ago
Tanner Clinic is seeking a highly skilled Patient Services Representative to join our team.
This role is responsible for providing exceptional patient care and support in a fast-paced healthcare environment.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented setting.
Key Responsibilities:
- Greets patients in a warm and welcoming manner
- Gathers and processes patient and insurance information accurately
- Collects and processes co-pays from patients
- Generates fee slips and obtains signatures as necessary
- Answers telephones, screens calls, and provides information to patients
- Enters patient data into the EHR system
- Directs and escorts patients to physician offices
- Provides information to patients about making appointments
- Assists patients with wheelchairs and escorts them to doctor's offices if needed
- Monitors the work area to ensure safety and security
- Works urgent care hours as required
Requirements:
- High school diploma or equivalent preferred
- One year of experience in customer service or reception in a healthcare environment preferred
- Previous healthcare experience and/or familiarity with medical terminology helpful
- Experience with business office equipment preferred
Performance Requirements:
- Knowledge of basic computer skills
- Knowledge of basic mathematics skills
- Knowledge of individual responsibilities to accurately direct callers
- Knowledge of medical terminology and organization services
Skills:
- Skill in using multi-line phone systems, including transferring calls
- Skill in providing excellent customer service
Abilities:
- Ability to get appropriate information to route calls to the appropriate person
- Ability to calm or defuse irate callers and patients
- Adequate hearing to answer phones and speak with patients
- Ability to speak clearly and loudly enough to be heard by callers and patients
Equipment Operated: Standard office equipment, including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Well-lighted office environment.
Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.
-
Patient Services Representative
1 month ago
Layton, Utah, United States Tanner Memorial Clinic Full time{"h1": "Patient Services Representative", "p": "We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Tanner Memorial Clinic. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced and dynamic environment.", "ul": [{"li": "Greet...
-
Patient Services Representative
4 weeks ago
Layton, Utah, United States Tanner Memorial Clinic Full timeJob SummaryTanner Clinic is seeking a highly skilled Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide warm and welcoming greetings to patients and visitorsGather and process patient and insurance...
-
Patient Service Representative
5 days ago
Layton, Utah, United States Intermountain Healthcare Full timeJob Summary:As a Patient Service Representative at Intermountain Healthcare, you will serve as the primary point of contact for patients entering our facilities. Your exceptional communication skills and ability to establish collaborative relationships with patients and caregivers will be essential in delivering a superior customer experience. You will be...
-
Patient Access Representative
6 days ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeOverviewAt CommonSpirit Health Mountain Region, we are committed to delivering exceptional patient care and creating a positive experience for our patients, families, and visitors. As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the best possible care from the moment they arrive at our facilities.Key...
-
Patient Services Coordinator
1 month ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team as a Patient Services Representative. This PRN (on an as needed basis) days position will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients and families.Key Responsibilities:Accurately...
-
Patient Services Coordinator
2 weeks ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team as a Patient Services Representative. This PRN (on an as needed basis) days position will be based at our Layton clinic.Key Responsibilities:Accurately schedule appointments and route messages to relevant departments.Greet and check-in patients,...
-
Patient Services Coordinator
2 weeks ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a highly motivated and detail-oriented Patient Services Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our patients and families, ensuring a positive experience from the moment they arrive at our clinic.Key Responsibilities:Schedule appointments accurately...
-
Patient Access Representative
6 days ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeAbout the RoleWe are seeking a highly skilled Patient Access Flex Representative to join our team at CommonSpirit Health Mountain Region. As a key contributor to the overall patient experience, you will play a vital role in creating a positive impression for each patient, family member, visitor, or staff member.As the champion of first impressions, you will...
-
Customer Service Representative
3 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
-
Patient Access Coordinator
4 weeks ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeJoin Our Team as a Patient Access RepresentativeWe are seeking a highly organized and customer-focused individual to join our team as a Patient Access Representative. As a key contributor to the overall patient experience, you will be responsible for creating a positive impression for each patient, family member, visitor, or staff member while performing...
-
Customer Service Representative
2 weeks ago
Layton, Utah, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences by:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...
-
Customer Service Representative
2 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
-
Customer Service Representative
6 days ago
Layton, Utah, United States Planet Fitness Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through exceptional customer service and cleanliness.Key Responsibilities:Provide an exceptional customer service...
-
Customer Service Representative
1 month ago
Layton, Utah, United States Bank of Utah Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide prompt and professional...
-
Customer Service Representative
6 days ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide prompt and professional service to customers,...
-
Cashier & Front End Services Representative
1 month ago
Layton, Utah, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide exceptional...
-
Retail Customer Service Representative
1 week ago
Layton, Utah, United States Sam's Club Full timeJob Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, addressing member inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean...
-
Customer Care Representative
2 weeks ago
Layton, Utah, United States Serenity Healthcare Full timeCustomer Care RepresentativeAt Serenity Healthcare, we're revolutionizing the field of healthcare by providing patients with access to TMS treatment. We're seeking a Customer Care Representative to join our team in Layton, UT. Your primary responsibility will be helping patients heal using TMS treatment.ResponsibilitiesBe the face of Serenity HealthcareOne...
-
Customer Service Representative
1 month ago
Layton, Utah, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our care team, you will play a vital role in helping patients heal using our innovative TMS treatment approach.ResponsibilitiesProvide exceptional customer service to patients and their familiesWork...