Audio Visual Technician
2 weeks ago
We are seeking a highly skilled and detail-oriented Audio Visual Technician to join our team at Canada PSAV. As an AV Technician, you will be responsible for the setup and operation of audiovisual systems in a hospitality environment, ensuring seamless execution of events and complete customer satisfaction.
Key Responsibilities- Equipment Operation: Ensure accurate and timely setup, operation, and breakdown of audiovisual equipment, adhering to technical qualifications and specifications.
- Customer Service: Strive to exceed customer expectations by providing exceptional service, maintaining positive relationships, and addressing any issues promptly.
- Technical Ability: Demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues, handling challenges in a timely and professional manner.
- Systems Knowledge: Understand company processes, follow procedures, and complete systems entry and paperwork accurately, utilizing equipment sheets to determine scheduled equipment.
- Education: High School Diploma required; Associate's degree preferred.
- Experience: 1 year of customer service or hospitality experience; 1 year of audiovisual experience or equivalent in an educational environment.
- Certifications: Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days.
- Ownership: Take ownership of tasks and responsibilities.
- Hospitality: Provide exceptional customer service and maintain a positive relationship with clients.
- Professionalism: Demonstrate professionalism in all interactions and communications.
- Responsiveness: Respond promptly to customer inquiries and issues.
- Safety Conscious: Ensure a safe working environment and adhere to safety protocols.
- Action Oriented: Take initiative and be proactive in resolving issues.
- Tech Savvy: Demonstrate basic technical knowledge and ability to troubleshoot equipment and software issues.
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. Team members will use high-end audiovisual equipment and electrical components, and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations, with irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
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Audio Visual Technician
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Philadelphia, Pennsylvania, United States Canada PSAV Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Audio Visual Technician to join our team at Canada PSAV. As an AV Technician, you will be responsible for the setup and operation of audiovisual systems in a hospitality environment, ensuring seamless execution of events and complete customer satisfaction.Key ResponsibilitiesEquipment Operation:...
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