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Senior Program Manager, Seller Trust and Engagement

2 months ago


Seattle, Washington, United States Amazon Full time

About Us

At Amazon, we are dedicated to being the most customer-focused organization on the planet. We have transformed the online shopping experience for millions, enabling customers to discover and purchase virtually anything while providing a robust platform for sellers to thrive.

Role Overview

We seek a distinguished program leader to innovate and enhance trust and loyalty among our sellers, who contribute to over half of all sales on our platform. In this pivotal role, you will spearhead initiatives and develop products that ensure Amazon remains the premier marketplace for sellers worldwide.

Key Responsibilities

  • Drive the development of programs that foster seller trust and engagement.
  • Lead complex projects from conception to execution, ensuring alignment with strategic goals.
  • Collaborate effectively across various teams, including operations and engineering, to deliver impactful solutions.
  • Utilize data-driven insights to inform decision-making and improve program outcomes.

Ideal Candidate Profile

The perfect candidate is a proactive self-starter with a proven track record in strategy, product innovation, and large-scale project management. You should thrive in ambiguous environments and possess the ability to maintain high standards in fast-paced settings.

Qualifications

  • 7+ years of experience working collaboratively with both technical and non-technical teams.
  • 7+ years of program or project management experience.
  • 7+ years of experience in analyzing and presenting results to senior leadership.
  • Bachelor's degree in a relevant field.
  • Experience in implementing efficient processes and driving automation.
  • Proven ability to define program requirements and leverage metrics for continuous improvement.

Preferred Qualifications

  • Demonstrated success in delivering projects on time, within budget, and to high-quality standards.

Diversity and Inclusion

Amazon is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Compensation

Our compensation structure reflects the labor market across various U.S. regions. The base salary for this position ranges from $124,900 to $206,500, depending on geographic location and individual qualifications. Additional compensation may include equity, sign-on bonuses, and a comprehensive benefits package.

This position will remain open until filled. Candidates are encouraged to apply through our career portal.