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Hotel Attendant

2 months ago

Half Moon Bay, California, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Bus Attendant to join our team at The Ritz-Carlton Half Moon Bay. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.

Key Responsibilities
  • Greet and escort guests to their rooms, ensuring a warm and welcoming arrival experience.
  • Open doors and assist guests/visitors entering and leaving the property, providing clear directions and information about our amenities and services.
  • Inform guests of local areas of interest and activities, helping them make the most of their stay with us.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, maintaining a high level of organization and attention to detail.
  • Arrange transportation for guests/visitors, recording advance requests as needed.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and willingness to learn are essential.
  • Ability to work in a fast-paced environment, providing exceptional service to guests in a timely and efficient manner.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate of $20.73 to $21.73, as well as a range of benefits, including health care, retirement benefits, earned paid time off, and life insurance.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are proud to be a leader in the hospitality industry.