Cafeteria Attendant

4 weeks ago

Green Bay, Wisconsin, United States Aimbridge Hospitality Full time

Job Summary

The Cafeteria Attendant is responsible for providing exceptional service to guests in a fast-paced and dynamic environment. Key responsibilities include food service duties such as light cooking, heating, serving food, operating dishwashers, collecting and disposing of garbage, and stocking food inventory.

Responsibilities

  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards.
  • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Clear, clean, and reset tables as needed.
  • Prepare buffet stations for food setup and ensure buffet is stocked with silverware, plates, and glassware.
  • Accommodate any special requests made by a guest or offer appropriate alternatives.
  • Be familiar with the operation of the P.O.S. system.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked, tidy, and clean.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.

Company Overview

Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries.

Property Details

The Oneida Hotel is conveniently located across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers.

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