Financial Aid Specialist

2 months ago


Myrtle Beach, South Carolina, United States Galen College of Nursing Full time
Job Summary

The Galen College of Nursing is seeking a highly skilled and detail-oriented Student Financial Services Specialist to join our team. As a key member of our financial services department, you will play a critical role in ensuring the smooth operation of our financial aid processes.

Key Responsibilities
  • Financial Aid Guidance: Provide expert guidance and support to students and their families on various types of financial assistance, including federal financial aid, state aid, workforce agencies, employer payments, and VA benefits.
  • Document Management: Review and verify financial aid applications for accuracy, ensure eligible aid is packaged and disbursed in a timely manner, and maintain accurate records of student communication.
  • Payment Arrangements: Create payment arrangements on term balances to support campus cash collections and ensure timely payment of student accounts.
  • Exit Counseling: Track and document completion of exit counseling for students at program end, following up with students as necessary to ensure compliance.
  • Financial Literacy: Provide ongoing education and support to students and their families on topics related to financial aid, including Title IV federal financial aid, eligibility, financial literacy, and loan repayment.
  • Confidentiality: Maintain the confidentiality of student information and adhere to regulatory guidelines, including FERPA, the Department of Education, and other relevant laws and regulations.
Requirements
  • Education: A minimum of a bachelor's degree is required; equivalent experience in lieu of a degree will be considered.
  • Experience: Experience working with federal financial aid programs is preferred, but not required. Experience working with customer financial accounts is also preferred, but not required.
  • Skills: Excellent written and oral communication skills, excellent customer service skills, strong organizational skills, and the ability to prioritize and complete simultaneous projects while meeting deadlines.
  • Special Qualifications: Working knowledge of Microsoft Office products and the ability to secure access to all Department of Education websites, including NSLDS, COD, and CPS.
Galen College Values

We are committed to fostering an inclusive and supportive work environment that values diversity, equity, and inclusion. Our core values include:

  • Inclusivity: We strive to create an environment that provides opportunities for every individual to reach their full potential.
  • Character: We act with integrity and compassion in all we do.
  • Accountability: We own our role and accept responsibility for our actions.
  • Respect: We value every person as an individual with unique contributions worthy of consideration.
  • Excellence: We commit ourselves to the highest level of quality in everything we do.


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