Member Specialist

1 day ago


Myrtle Beach, South Carolina, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns.
  • Maintain self-checkout areas, process member purchases, and assist with payments, returns, refunds, and exchanges.
  • Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with the training of Member Frontline Service associates on company processes and procedures.
Benefits

As a Member Specialist at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements

To be successful as a Member Specialist, you will need:

  • Customer service experience, preferably in a retail environment
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong communication and interpersonal skills
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends
About Sam's Club

Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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