Medical Assistant/Medical Office Coordinator
4 weeks ago
This is a high-end paid membership clinic serving high-profile clientele. The highest level of professionalism and discretion is expected. This is a blended MA/PSR/Admin Assistant role.
Key Responsibilities:
- Order lunches and complete administrative assistant/executive assistant duties
- Explain policies, procedures, or services to patients based on scope of practice
- Set up exam/procedure rooms appropriate to the patient visit needs
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Clean and re-process equipment and supplies following department guidelines
- Administer immunizations, injections, or oral medications as directed by provider
- Draw and prepare designated lab work or specimens as directed by provider
Requirements:
- Medical Assistant Certificate/Diploma from a DAPIP accredited program OR national certification through AAMA, AMCA, AMT, CCBMA, or MMCI.
- Experience with high-end sales, concierge customer service, or previous experience as an executive assistant
- 2+ years of recent experience working in an outpatient clinic or medical office setting
- Demonstrated ability to prepare patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summaries
- Expertise with blood/lab draws and venipuncture
- Ability to read, understand, and respond to detailed oral and written instructions
- Strong conversational skills and comfortable with "small talk"
Preferred Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- Experience working with C-Suite or high-profile clientele
- Experience with CS-Link/Epic
- Experience with Quest Diagnostic laboratory submissions
- Phlebotomy certification strongly preferred
- Understanding of medical terminology
Working for Diverse Lynx:
Diverse Lynx is a company that values professionalism and discretion. We are looking for a highly skilled and experienced Medical Support Specialist to join our team.
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