Senior SS7 Network Operations Engineer
2 weeks ago
Brightspeed is seeking a highly skilled Lead Operations Engineer to join our Network Operations SS7 Tier III Engineering team.
Key Responsibilities:
- Assume ownership and accountability for technical expertise, providing guidance and assistance across different segments.
- Act as the subject matter expert for all things SS7, offering real-time technical knowledge transfer and training support.
- Identify and resolve complex network problems, including hardware, software, design, or provisioning issues in the Brightspeed SS7 network.
- Develop and issue documentation, such as Methods of Procedures (MOP), Technical Job Aids, and Vendor Manuals.
- Communicate with Vendors, Internal Brightspeed workgroups, and Local and Interexchange Carriers.
- Provide course feedback and guidance for training targeted for NOC technicians and other Brightspeed workgroups.
Requirements:
- Must be able to support Network Operations and its 24/7 365-day environment.
About Brightspeed:
Brightspeed is a leading provider of network operations services, and we are committed to delivering exceptional results to our customers.
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