English/Spanish SME Development Manager

3 weeks ago


Richardson, Texas, United States DSI Systems Full time
About the Job

We are seeking a highly experienced English/Spanish SME Development Manager to join our team at DSI Systems.

The successful candidate will be responsible for developing and delivering training materials and presentations for sales associates on AT&T Wireless products, services, and processes, specifically for Spanish-language sellers and support agents.

Key Responsibilities
  • Develop and deliver engaging training presentations/courses for sales reps in various environments.
  • Create and translate sales materials and one-sheets.
  • Stay up-to-date on AT&T Wireless products, services, and processes.
  • Design and develop audience-driven content for sales training and presentations.
Requirements
  • Bachelor's degree from an accredited institution in a related field (e.g., Communications, English, Theater/Performance Arts, Business, or Marketing).
  • Wireless and fiber broadband internet knowledge (AT&T preferred).
  • Equal competency in both English and Spanish writing/speaking skills for business audiences.
  • Minimum 3 years of presentation and training curriculum development experience, specifically related to wireless, high-speed internet, and/or sales training.
  • Bilingual verbal and written communication skills in English and Spanish.
  • Microsoft Office Suite proficiency, including PowerPoint, Excel, Word, Outlook, and A/V setup and troubleshooting skills.


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