Customer Service Assistant
6 days ago
About the Role: We are seeking a Customer Service Assistant - Warehouse to provide exceptional customer service and support to our customers. As a key member of our warehouse team, you will be responsible for answering customer inquiries, resolving issues, and providing a positive experience for our customers.
">Responsibilities:
- Responding to customer inquiries via phone, email, and in-person.
- Resolving customer complaints and issues in a professional manner.
- Providing product information and recommendations to customers.
- Assisting with order processing and fulfillment.
- Working collaboratively with trade professionals and DIYers to meet their needs.
Requirements:
- High school diploma or equivalent required.
- 1+ year of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of MS Office.
Salary: $38,000 - $48,000 per year, depending on experience.
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Customer Service Representative
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