Customer Service Ambassador

3 weeks ago


SaintBauzilledePutois, Occitanie, United States Waste Pro Full time

At Waste Pro, we are seeking a talented Customer Service Representative to join our team. Job Summary

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.

About the Job

As a Customer Service Representative at Waste Pro, you will be responsible for:

  • Answering incoming calls and providing exceptional customer service to our commercial and residential customers.
  • Assisting customers in resolving issues related to waste management services.
  • Providing service quotes for new customers and establishing their accounts by negotiating and documenting service type, pricing, billing, and other required information.
  • Proactively retaining customers by offering high-level customer service and alternative solutions to cancellation requests.
  • Average answering approximately 100 inbound calls per day.

Requirements

To succeed in this role, you must have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. You should also be able to multitask and prioritize tasks effectively.



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