Customer Service Representative
1 week ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Anthropologie. This role is perfect for someone who enjoys working in a fast-paced retail environment and providing exceptional customer service.
About the Role
As a Sales Associate, you will be responsible for driving sales through delivering a unique and personalized experience to each customer. You will work closely with colleagues to achieve sales targets and contribute to a positive store environment.
Key Responsibilities
- Provide genuine and personalized interactions with customers to build trust and loyalty
- Support a selling environment on the sales floor by engaging with customers and sharing product suggestions
- Utilize technology to provide a frictionless customer experience, including transactions, size and color assistance, and order placement
Teamwork & Communication
- Build productive relationships with peers, asking for support when needed and offering help to others
- Participate in learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers
- Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders
- Provide insights related to the customer and employee experience and communicate feedback to Store Leadership
Visual & Business Operations
- Understand their contribution to service and selling on every shift to impact the store's business
- Support the shipment process to gain awareness of products, including new arrivals and restocks
- Maintain Anthropologie's visual and operational standards while focusing on the customer experience
Requirements
- Anthropologie brand fan
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours, including nights, weekends, and holidays
Perks & Benefits
We offer comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.
Pay Range
The estimated salary for this role is between $14.50 - $18.00 per hour, depending on location and experience. Please note that this may vary based on state-specific wage transparency laws.
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