Birthday Party Coordinator

4 weeks ago


San Jose, California, United States Sharks Ice San Jose Full time
Birthday Party Coordinator Job Description

At Sharks Ice San Jose, we are seeking a highly skilled and experienced Birthday Party Coordinator to join our team. As a key member of our events team, you will be responsible for planning and executing memorable birthday parties for our guests.

Key Responsibilities:
  • Organize and develop all aspects of birthday parties, including contacting interested individuals, booking reservations, and ordering necessary supplies.
  • Create individual party agendas within the framework of the party program, including any special requests.
  • Conduct pre-party briefings with Party Captains to review timeline and schedule details.
  • Attend birthday parties, supervise staff, and lead by example by providing excellent customer service.
  • Develop and create birthday parties to include collateral materials, such as fliers and forms, website content, and supplies.
  • Maintain records and prepare reports on birthday party program activities in accordance with given budget.
  • Provide marketing support to promote the business of birthday parties through established methods.

Requirements:
  • Excellent customer service skills.
  • Minimum of 18 years of age.
  • Ability to work nights, weekends, and holidays.
  • Skating experience preferred.
  • Regular, predictable, and punctual attendance is required.
  • Ability to possess dependable transportation.
  • Able to pass a background check with the State of California.
  • Ability to work under general supervision.
  • Ability to work independently.
  • Ability and experience to lead and supervise others.

What We Offer:
  • Competitive compensation (base salary and variable incentive plan).
  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly).
  • Pretax Transportation Benefit.
  • 401K (pre-tax and Roth options).
  • Generous Paid Time Off Policy.
  • Minimum of 10 Paid Holidays and Wellness Days per year.
  • Complimentary or discounted sports and concert tickets.
  • Other League & partner discounts.
  • Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways, and free parking.
  • An inclusive culture which values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.
  • Potential for flexible scheduling and telework opportunities.
  • Free access to on-site Volta EV charging stations on non-event days.


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